Terms and Conditions

Important information, terms and conditions:

1. For the booking of different river cruises or different dates it is necessary for each river cruise fill a new booking form.
2. After filling in and sending the bookings form we will contact you via E-mail and ask you to confirm your bookings and your contact details. Straight after we will sent you voucher for the service. Remember take this voucher with you to the boat and show it the employee on the boat.
3. On the voucher is important information about reservation and a map where you will find the boat.
4. You will pay in full on the boat.
   YOU CAN PAY THE BOAT TOUR ONLY IN CASH. THE PAYMENT IS POSSIBLE ONLY IN CZK OR IN EUR! 
5. Arrive 10-15 minutes before boat departure time to facilitate all transaction requirements.
6. With sending the booking form you agree with the communication by E-Mail included sending the invoices.
7. The discounts are not valid for private cruises and private tours.
8. With the request about private cruises or tours please contact us via E-Mail. Communication is facilitated in Czech, German or English.
9. For the private tours we require a deposit minimum of 50% from the expected total amount.
10. The children’s price of the regular boat trips are valid for the children from ages 2 years to 10 years. Children under 2 years are free.
11. Any complaints are to be addressed to the boat personnel on the boat during or immediately after the cruise. We cannot accept complains coming later.
12. I am not registered for VAT.

GDPR

http://www.aaaplavby.cz/vseobecne-podminky